Submit a Bug Report

View the current BUG List

So you believe that you have discovered a bug in Travel Mate? Before you submit a bug report, you should be able to positively answer all of the following points:

 

1. Did you make sure that your bug is not listed among the closed bugs? 

2. Did you check whether the list of bugs fixed in the latest version contains your problem?

3. Did you check whether the list of bugs known for the current version contains your problem?

4. If you did not find the answer then please report one bug per report

Fill out the following form completely and press the Submit button. Your bug report will be sent to the Support staff. If questions remain you will be contacted and further information might be requested from you.

 

Bug Report Form

Your  name:
Your email address: (if more information is required)
Your operating system:	Select your operating system. Windows 98 Windows ME Windows 2000 Windows XP
Your version of	Select version 1.6.0 1.5.0 1.4.0 1.3.0 1.2.0 1.1.0
The category of the bug:	Select the category of the problem. configuration problem documentation problem download problem installation problem other problem packaging problem problem with program logic recoverable crash bug request for enhancement spelling problem unimplemented function unrecoverable crash bug
Enter a short bug synopsis: The synopsis should contain a useful one sentence summary of your problem
Enter the description of the bug: The description should at least contain the following information to be useful: The exact steps to reproduce the problem. A description of your environment at the time the bug showed up. A description of anything special about your configuration. Any dumps and/or error messages provided by Travel Mate (be exact!). Remember: Submit one bug per report!
Enter any known workarounds for the bug:
Uncheck this box if you don't want to be notified about your submission:	Please send me an email about my bug submission.

 

While this might seem like a lot of stuff to submit for a simple bug report, all this taken together really makes for a helpful bug report. Try to fill out as many of these fields as possible. Thanks in advance!